CANDLE FAQ'S

What is candle burn time?

Candle burn time is the total amount of hours you can burn your entire candle until it can no longer be safely burned. Candle burn times vary depending on the size of the candle and its wick.

To maximize your candle burn time, burn your candle long enough to allow a complete wax pool to form across the entire diameter of the candle (typically 2-3 hours max).

Our 10 oz candles burn approximately 45-50 hours total. 

Why do I need to trim my wick?

Trimming your candle wick to 1/4" before each burn helps your candle burn more evenly and cleaner, therefore, prolonging the life of your candle. It also helps minimize the amount of black smoke emitted from your candle. You can trim your wick with a wick trimmer, nail clipper, or scissors. 

What type of wax do you use for your candles? 

Our candles are made with 100% soy wax. Soy wax is natural, burns clean, is less likely to trigger allergies, and has a lower melting point, which means burns are cooler and biodegradable (easy clean up with soap and water). 

What is candle frosting?

Candle frosting happens when a white crystalline layer forms on the candle's surface. Candle frosting is a natural occurrence of soy wax, and Your candle should still burn the same with no issues. It is purely an aesthetic issue.

 How long do your candles burn?

The average burn time for our 10 oz candles is 50 hours with proper candle care (burning for no more than 2 hours each burn and trimming your wick before each burn). 

My candle is tunneling. What should I do? 

One of the most common reasons for candle tunneling is when a candle is extinguished before it reaches all edges of the candle. Candle wax has memory so if you extinguish your candle before it has reached a full wax pool. 

It is vital to allow your candle to burn across the entire diameter of the candle on the first burn to prevent candle tunneling. An easy remedy for candle tunneling is to trim your candle wick to 1/4" inch, wrap your candle in aluminum foil, place a small hole at the top of the candle jar and let it burn for a few hours. The heat from the candle will redirect that heat back into the candle, therefore melting down the "shelf" (unmelted wax). After burning for 2-3 hours, the tunneling should be minimal if not completely gone. 

I can't burn my candle anymore. What do I do with the leftover wax? You should stop burning your candle when 1/2-1" of wax is left in the jar. There are several ways to repurpose leftover wax from your candle. There are many ways you can remove leftover wax from the candle jar. Remove leftover wax with a metal spoon or the double boiler method. DO NOT PUT CANDLE JAR IN MICROWAVE! Place the unused leftover wax in a wax warmer. Check out our blog for more ways to repurpose leftover candle wax. 

Do you accept custom or wholesale orders? Yes, we accept custom and wholesale orders. Please send us an email at info@flowesscents.com for more information about our process. 

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